Just wanted to send you a quick e-mail to let you know that Daryl and Bronco just completed the fix on my patio door to my complete satisfaction.
I am very thankful that Daryl was identified as a person who could assess and resolve this issue, while also being very polite and professional. Please forward my thanks and compliment to him. Bronco has always been polite and friendly in his commitment to resolving this issue as well.
As you know, this has been an ongoing and frustrating issue for me. Thank you for stopping and listening to me that Sunday afternoon when we met in the James Craig model. Your directive has lead to the closure of this problem.
Have a great day, and a very enjoyable Labor Day Weekend!