Supplied. Happiness | Drexel Building Supply of Brookfield, WI

Supplied. Happiness.

Supplied. Happiness. Our mission at Drexel is to Supply. Happiness. - and these are actual written letters sent to our team documenting our mission. True stories of how we Supplied. Happiness. These are all unsolicited and real experiences. We are so thankful (and proud) to have community members and customers that share their feedback with us along our journey together. We of course are not perfect, we make mistakes. But we will do everything we can when a mistake happens to fix it. We could go on all day about Drexel and our mission, but why take it from us, learn about us from how we have Supplied. Happiness. to others..

Fondy School District


- Fondy School District , - September 2017
Cougar Booster Club


- Cougar Booster Club , - September 2017
Cure SMA


- Cure SMA , - September 2017
Dodge County Fair


- Dodge County Fair , - September 2017
Oakfield Boy Scouts


- Oakfield Boy Scouts , - September 2017


- September 2017

I just want to let you know that I have been in your store twice now looking at shingles and siding and both times I was dealing with Alex Steiner. I was most impressed with his customer service. He went out of his way to accommodate me and answer my many questions. I also want to comment on how impressed I was with the person at the front desk when I walked in. She made me feel most welcome in your business both times. I left there feeling great about working with such an awesome company. I am also in the service industry and I know how most people only write a comment when it is negative but I try to reach out with compliments as often as it merits. Keep up the great work Drexel!!

- Jill Vosters , - September 2017

Just wanted to reach out and say "Thank you" to you and your team for going out of your way to make us a happy customer, and fixing a very unpleasant warranty situation for us. We are extremely happy with the new floor, and having the "noise" issue resolved. We can't thank you enough for your dedication to making us happy, and making sure all aspects from tear out to final paint were addressed to our complete satisfaction. As a Manager, I truly appreciate the Companies and their employees that go the extra mile to make sure every detail is addressed and accomplished to the Customers satisfaction! So again, a very sincere Thank you to you and your team at Drexel!

- Joel Kuester , - September 2017

"I would like to nominate Drexel, specifically the crew installing tile work at 62-007. The homeowners had stopped by to check out the work being done, and the tile installer took them aside to explain and show them how they are installing the tile. They were also shown how they are waterproofing the shower and other helpful information the tile. Mrs. Homeowner was impressed. They would like to thank them for that customer service." - Matt K., New Home Sales Profession @ Tim O'Brien Homes, and the homeowners of 62-007 (Feuling) We love hearing about our trades engaging with the customers!! To help them understand the craftsmanship going in their home, and seeing the pride our trades take in that work, really leaves a lasting impression on the homeowner!! Keep the nominations coming, all!!!  Thank you! Laura

- Laura Justinger , - September 2017

I just want to say how impressed I was with Olivia Bahn. She is so personable and extremely good at what she does! She not only replaced the defective doors I had without any questions asked, but She installed them herself. Very impressive! Thank you Olivia! You are super at what you do!!! Much appreciated!

- Amy Perry , - September 2017