Raving Fans

Raving Fans: A satisfied customer is not nearly good enough. Our goal is for you to be a raving fan. Below are actual written letters sent to our team. These are all unsolicited and real experiences. We are so thankful (and proud) to have clients that share their feedback with us along our journey together. We of course are not perfect, we make mistakes. But we will do everything we can when a mistake happens to fix it. Our Team is the best in the industry, trained to be industry experts, and to handle clients on a world class level. We could go on all day about Drexel and what we strive to do, but why take it from us, learn about us from our raving fans below.

I love all my Drexel folk. You guys have been so helpful with this insane rush that I had this past six months (well, past two years really). Without your quick turnarounds, I wouldn't be able to complete as many buyers' selections. Thanks again all.

- Nichole Ise , - March 2015
Linda and Phil Hitz

Hi Jenny, I apologize for not contacting you sooner but life has definitely been happening around here. We are finally getting back to normal, nothing with us specifically, other family members that really required a lot of attention. We really love our kitchen and appreciate all your efforts on our behalf. If you are ever in the area, we would love for you to stop in and see the results. I'm going to attach some photos, but they never do justice. We've sung your praises to all our friends and of course Drexel as well.

- Linda and Phil Hitz , - February 2015

Carpeting is going well! Blue Team is the best. Thanks. I have worked with and used many carpet guys, and many very good ones. But I have NEVER seen guys who are so anal about seams! I know this rug is tough to seam, but these guys are trying very hard. Thanks

- Julie Griffie , - March 2015

Good morning Becky, Thanks again for the help with our cabinets and countertops. We are extremely pleased! It has been a pleasure working with you on this.

- Brad Mentink , - March 2015
Rebekah Marty with Jon Marty's Custom Carpentry


- Rebekah Marty with Jon Marty's Custom Carpentry , - February 2015
Mike and Heather


- Mike and Heather , - February 2015
Bank Lady of Ellsworth's Bank Mutual


- Bank Lady of Ellsworth's Bank Mutual , - February 2015

I just wanted to send you an email to let you know how well everything went for my flooring job It could not have been better from the time Gerry, Steve and Ryan showed up. We took inventory and found we needed two more pieces of molding. Gerry provided it! We had the T-molding but we also needed and used Transition molding of the same color Java. You should see how well that worked in the thresholds for the bath/family room and family room/kitchen areas. Are you going to stop and see it I also have your samples and the old wrong molding and three vents to give you. The floor is beautiful. They all went above and beyond and did a very nice job. Thank you Shawn for working with me and ensuring such a wonderful outcome. We appreciate you.

- Karen Lenz , - February 2015

THANK YOU THANK YOU THANK YOU We really appreciated the nice meal last night and the sweatshirts too. Everyone raved about how good the sandwiches were, the pasta salad, and fruit too! Wonderful meal and we have plenty left to last most of the week too. Quite a nice treat for us. It was really nice of you and your fellow employees to bless us with such a nice gesture and we sincerely appreciate it. Thank you again!

- Dave Funkhouser , - February 2015

Hello Katie, The crew was in today to install the tops, a fantastic job! Staff members are already complimenting the work done this afternoon. The entire team did a great job! I will keep you in mind for future projects and reference your team. Thanks again!

- Geoff Erickson , - February 2015